Training

inLOGIC offers both ‘on-site’ and ‘remote training’ for your current and future employees with members of inLOGIC’s implementation team.

Main functions and configuration training

  • Event identification & analysis
  • Event design
  • Data source staging
  • Program setup and configuration

Analysis Stage

The next stage is to analyze the findings and provide a series of options and alternatives based on the data. We also attempt to capture and quantify the impact on sales productivity when sidetracked with time spent correcting errors, discrepancies and ill will.

Custom training

  • Plan and strategy design
  • Query and report construction
  • Individual module and perspective training

Implementation Stage

We are committed to providing the finest of customer support. This assists our clients in fully benefiting from the multiple, evolutionary features of the inLOGIC system.

From offsite training to onsite implementation, our highly experienced inLOGIC support team is available to resolve timely and critical issues quickly and efficiently. Support includes:

  • Software patches and release upgrades
  • Comprehensive web, email and telephone support
  • 24X7 on-call support
  • Designated customer support representative

During standard business hours (EDT), immediate telephone support will be available. In addition, 24/7 on-call support is provided. inLOGIC support can also be reached at support@inlogic.ca.

inLOGIC’s channel compensation products are designed to provide substantial benefits to wireless carriers, insurance companies and financial service organizations.